About Ausmed Health
Where is Ausmed Health located?
Our showroom and warehouse are located at 6/993 North Road, Murrumbeena, Victoria. We welcome
customers to visit our showroom to view and trial selected products.
Do you only service Victoria?
No. While we are based in Victoria, we supply and ship products Australia-wide.
How long has Ausmed Health been operating?
Our team has been supporting healthcare, aged care, disability, and community care clients for more
than five years, providing expert advice and quality products to meet a wide range of needs.
Why choose Ausmed Health?
Ausmed Health combines industry expertise, quality products, personalised service, and practical
healthcare solutions. Whether you are an aged care provider, support coordinator, healthcare
professional, carer, or individual customer, our team is committed to helping you find the right products
to support comfort, safety, independence, and quality of life.
Products & Services
Can you provide product recommendations?
Absolutely. Our experienced team can help you select the most suitable products based on your needs,
goals, and budget.
What products do you supply?
We offer a comprehensive range of healthcare and assistive technology products, including:
- Australian-made face masks and PPE
- Medical consumables
- Recliner chairs
- Pressure care mattresses
- Mobility and assistive technology equipment
- Toileting and bathroom aids
- Continence care products
- Wound care products
- Skin care solutions
- Daily living aids
Do you manufacture your own face masks?
Yes. Ausmed Health is an Australian mask manufacturer, producing quality face masks designed to meet
the needs of healthcare providers, aged care facilities, businesses, and individuals.
Can I view products before purchasing?
Yes. Many of our products can be viewed and trialled in our Murrumbeena showroom. Our team can
help you identify the most suitable solution for your needs.
Do you offer in-home trials?
Yes. Depending on the product and location, we may be able to arrange in-home trials for selected
assistive technology and equipment. Please contact our team to discuss your requirements.
Do you provide product demonstrations?
Yes. Our team can demonstrate many of our products either in our showroom or, where suitable, in the
client's home. This allows clients, carers, and healthcare professionals to make informed decisions
before purchasing.
Aged Care & Support at Home
Do you work with Support at Home clients?
Yes. We support clients accessing government-funded aged care services and can assist with equipment recommendations, quotations, and product solutions that support independent living at home.
Do you work with support coordinators?
Yes. We regularly work with support coordinators, care managers, occupational therapists, and
healthcare professionals to help source appropriate products and assistive technology solutions for
their clients.
Do you work with occupational therapists?
Yes. We work closely with occupational therapists to provide product information, equipment options,
quotations, and assistive technology solutions that support client outcomes and recommendations.
Can you provide quotes for aged care or funding applications?
Yes. We are happy to provide detailed quotations to support funding applications, care planning, and
equipment requests.
Can family members purchase products on behalf of a loved one?
Absolutely. Many of our customers are family members seeking solutions to support a loved one's
comfort, safety, mobility, and independence at home.
What assistive technology products do you recommend for ageing at home?
The most suitable solution depends on an individual's needs and goals. Common recommendations
include recliner chairs, pressure care mattresses, bathroom and toileting aids, mobility equipment, daily
living aids, and continence care products. Our team can help identify the most appropriate options.
Healthcare Providers & Facilities
Do you supply residential aged care facilities?
Yes. We supply a wide range of products to residential aged care providers, retirement living
communities, healthcare facilities, and community care organisations throughout Australia.
Do you offer bulk pricing for healthcare providers?
Yes. We can provide competitive pricing for healthcare organisations, aged care providers, community
care services, and businesses purchasing larger quantities of products. Please contact our team to
discuss your requirements.
Can you supply PPE and consumables on an ongoing basis?
Yes. We work with many organisations to provide ongoing supply arrangements for PPE, medical
consumables, wound care products, continence products, and other essential healthcare items.
Orders & Support
Can I place an order over the phone?
Yes. Our team can assist with orders over the phone, via email, or through our website.
What if I'm unsure which product is right for me?
Our experienced team is available to discuss your needs and provide guidance on suitable products and
solutions.
How quickly can I receive my order?
Most orders are dispatched promptly from our Victorian warehouse. Delivery times will vary depending
on product availability and your location within Australia. We aim to have stock disptatched within 1-3
days from order.
Do you offer ongoing support after purchase?
Yes. We pride ourselves on providing personalised service before, during, and after your purchase.
How can I contact Ausmed Health?
You can contact our team by phone, email, or through the contact form on our website. We are always
happy to answer questions and assist with product enquiries.